Industries

Telecommunications.

Mobile phone operators face strong competition to win and keep customers. By the end of a typical day, subscribers have received numerous offers for products and services, none of which guarantee brand recognition, loyalty or effective marketing management.

There is a strong relationship between an effective marketing campaign and smart broadcasting messages that ensure a high level of response and customer satisfaction.

One Centuritech client, a mobile operator, introduced a new strategy for products, pricing and quality and achieved fast brand recognition using our multi-channel broadcasting solutions, which they used to deliver voice messages. This approach led to a response that was over 400% greater than previous results using short text messaging, resulting in an extra $1 million in revenues annually.

Banking and Finance

Banking and financial institutions must innovate and build customer relationships in order to increase the level of customization for tailored products and provide optimum services to grow loyalty. Financial institutions with millions of customers, a wide-ranging portfolio of products and marketing campaigns must use various interactive channels like e-mail, text messaging and voice messaging to offer the right product to the right customer. Our platform enables smart interactive solutions such as payment reminders, product promotions, notices, crossed sales, leads, updating data and automated surveys on quality of service and customer satisfaction.

Human Resource Management.

Medium-sized companies with about 10,000 employees conduct a range of human resource management activities, like daily updates to thousands of resumes, notices regarding changes to employment regulations, requests for personal information, promotions, training, occupational safety and extracurricular activities.
Voice messages delivered through our multi-channel interactive platform are a smart way to deliver the right message to employees at the right time and to improve your company’s internal communications.